Question 1

Are there any processing fees for payments?

Accepted Answer

In the US, Stripe typically charges 2.9% + 30¢ per transaction (see stripe.com/pricing). We add 1% per successful transaction.

Question 2

Can I accept card payments?

Accepted Answer

Yes. Clients can pay by Cash, Check, Visa, Mastercard, Apple Pay, Google Pay, Cash App Pay, Zelle, Klarna, Link, or ACH Direct Debit.

Question 3

Can I add a note or payment information to the invoice?

Accepted Answer

Yes. Use the Notes section; it appears after you add at least one item and client details. The last note is saved for future use.

Question 4

Can I apply a discount to an invoice?

Accepted Answer

Yes. Add a discount as a percentage or fixed amount to any line item or to the total.

Question 5

Can I create estimates?

Accepted Answer

Yes. Create branded estimates with logo, pricing, taxes/discounts. To convert to an invoice, open the estimate and tap the black button.

Question 6

Can I customize my invoices?

Accepted Answer

Yes. When editing an invoice, tap Preview → Customize to change color and template.

Question 7

Can I manage multiple businesses?

Accepted Answer

Yes. Go to Settings → Business Information to create and manage multiple profiles.

Question 8

Can I print or download the invoice as a PDF?

Accepted Answer

Yes. Invoices are PDFs by default. Web: open the invoice → Download or Print. App: open → Print, or Share → Save to Files.

Question 9

Can I use Tofu if I’m a solo contractor?

Accepted Answer

Yes. Tofu suits one-person crews and small teams for invoicing, payments, and tracking without extra staff.

Question 10

Can I use Tofu on my phone and computer?

Accepted Answer

Yes. Tofu works on iOS, Android, tablets, and desktop.

Question 11

Can my customers cover the card fees?

Accepted Answer

US only: enable this in Settings → Accepting Payments → "Online Payment Fee" to add the fee when clients pay to your Stripe account.

Question 12

Do clients need to sign up to view invoices or estimates?

Accepted Answer

No. Clients can view invoices without creating an account.

Question 13

How do I add tax rate and information?

Accepted Answer

When editing an invoice, select Tax, enter the rate, and choose included or excluded. Add your tax ID or notes in the Notes field.

Question 14

How do I link my Stripe account?

Accepted Answer

Go to Settings → Accepting Payments, enable card payments, then connect with your Stripe login to accept online payments.

Question 15

How do I send an invoice to a client?

Accepted Answer

Open the invoice and click/tap Send Invoice to email via our server (invoice@tofu.com). In the app, you can also Share via SMS or messengers.

Question 16

How do I start collecting payments online?

Accepted Answer

App: Settings → Accept Payments → Stripe and follow the steps.

Question 17

How do I track payment status?

Accepted Answer

Stripe payments auto-mark invoices as Paid and send a push. For external payments, update status manually (Cash, Bank, etc.).

Question 18

Is it hard to set up?

Accepted Answer

No. Most users get started in minutes—sign in and begin.

Question 19

Is my data kept private?

Accepted Answer

We keep your data private and secure. See our Privacy Policy for details.

Question 20

What if I need help?

Accepted Answer

Use in-app chat to reach our support team.

Question 21

What kinds of businesses use this app?

Accepted Answer

Construction, plumbing, handyman, electricians, auto repair, HVAC, freelancers, lawn care, general contractors, cleaning, landscaping, and more.

Question 22

Will Tofu work with a weak or no internet connection?

Accepted Answer

Yes. Create invoices and estimates offline; they sync automatically when you're back online.

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