Best Field Service Management Software for Plumbing Companies in 2025

Explore the top field service management software for plumbing businesses in 2025 to optimize scheduling, invoicing, and job management.

Running a plumbing business isn’t easy, especially when your crew is always on the move. Jobs need estimates, invoices, and paperwork can pile up fast.

The right field service management software can make a real difference. In 2025, the best tools allow you to create estimates, send invoices from anywhere, and keep your business organized, all while improving cash flow and customer satisfaction.

In this guide, we’ll share the top FSM software for plumbing companies, including their key benefits, ease of use, and pricing.

Key Takeaways:

  • FSM software simplifies plumbing operations, saving time on invoicing for local plumbing services.
  • Mobile-first tools like Tofu let plumbers create and send invoices on the go, reducing paperwork and missed payments, ideal for contractors in busy urban or suburban areas.
  • Integrated invoicing and client management improve cash flow and customer satisfaction, helping small plumbing businesses maintain a strong local reputation.
  • Choosing software that fits your team size and workflow ensures faster adoption and long-term efficiency for plumbing operations.

Why Plumbing Businesses Need Field Service Management Software

An invoicing and field service management software handles the day-to-day tasks that slow you down, like creating estimates, sending invoices, and managing customer information. Instead of chasing paperwork, you can focus on delivering great service.

  • Better for Customers: Clear, professional invoices and easy estimates help customers understand charges and build trust, encouraging repeat business.
  • Better for Your Team: Quick, mobile-friendly invoicing saves time on administrative tasks, letting your team focus on completing plumbing jobs efficiently.
  • Better for Your Bottom Line: Keeping invoices, payment records, and client information in one place helps you stay organized and get paid faster.

With the right software, plumbing companies can work more efficiently, maintain smooth billing, and deliver a better experience for every customer.

Top Field Service Software for Plumbing Companies in 2025

Here are some top field service software options for plumbing companies in 2025. Each meets different business needs.

1. Tofu –  Best FSM Software for Small Plumbing Teams

Tofu is built for plumbers who need a simple, dependable invoice maker to send invoices, take payments, and keep billing on track, whether you’re at the office, on-site, or in your truck between jobs. No bloated menus, no steep learning curve, just quick, clean invoicing that works anywhere you do.

Made for independent plumbers and small crews, Tofu’s invoice maker cuts down on admin so you can focus on fixing leaks, installing fixtures, and keeping customers happy. It’s fully mobile-friendly and refreshingly easy to pick up. 

You can also add detailed line items for parts, labor, service calls, or recurring maintenance, so every job gets billed right the first time. Sign up for Tofu and send your first invoice in minutes.

Key Features:

  • Mobile and Web Access: Create and manage invoices from your phone, tablet, or desktop, ideal for plumbers working in the field.
  • Built for Field Use: Made for plumbers who spend most of their time on-site. Everything works smoothly on mobile, so you can quote, invoice, and collect payments without leaving the job.
  • Fast Estimates: Send professional estimates in minutes, then convert them to invoices once approved.
  • Clean, Professional Invoices: Build branded invoices instantly and save templates for repeat jobs or common plumbing services.
  • Easy Payment Options: Accept payments directly through Stripe, whether by credit card, tap-to-pay, or online checkout, so customers have convenient payment options and you spend less time chasing invoices.
  • Simple Client Tracking: Store customer details, job notes, and invoice history in one place for easy repeat business.

Best For:

  • Independent Plumbers: Solo tradespeople who need to manage invoicing while on the move.
  • On-Site Estimates and Jobs: Create estimates and invoices right after the work is done.
  • Small Plumbing Teams: Crews that want shared access to customer info and payment records.

Pricing: 

  • Plus Plan: $9/month
  • Premium Plan: $13/month

Tip: Tofu provides handy tools for occasional or one-off invoicing:

Pros Cons
✅ Very easy to use, minimal setup ❌ Not meant for enterprise-scale plumbing businesses
✅ Works smoothly on mobile devices and desktops
✅ Fast invoicing and payments
✅ Great for small teams and independents

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2. FieldEdge – Best for Plumbing Businesses with Advanced Dispatch Needs

For plumbing companies where efficient scheduling is critical, FieldEdge optimizes dispatching. It provides a real-time view of every technician in the field, allows you to adjust jobs on the fly, and keeps both customers and plumbers updated without constant phone calls.

FieldEdge combines dispatch, invoicing, and customer management in a single platform. Dispatchers can quickly identify open time slots, reroute technicians for urgent jobs, and push real-time updates to the mobile app, resulting in smoother schedules, faster service, and more satisfied customers.

Key Features:

  • Live Dispatch Board: See all jobs, tech locations, and availability at a glance for easy scheduling.
  • Real-Time Updates: Send job changes instantly to field techs and notify customers without delay.
  • Mobile App for Plumbers: Access job details, take payments, and update work orders right from the field.
  • Integrated Invoicing: Create and send invoices directly from the job site, cutting down on office work.
  • Customer History Tracking: Keep records of past jobs, notes, and equipment for better service.

Best For:

  • Growing Plumbing Businesses: Teams that need to juggle multiple jobs and locations daily.
  • Fast-Response Services: Businesses offering emergency plumbing who need to re-route teams quickly.
  • Office & Field Coordination: Companies that want dispatch and invoicing in one platform.

Pricing:

Tiered paid plans, pricing available upon request.

Pros Cons
✅ Excellent real-time dispatch tools ❌ Can be overwhelming for very small teams
✅ Strong mobile app for field techs ❌ Higher cost than basic FSM tools
✅ Combines scheduling, invoicing, and CRM
✅ Great for emergency and same-day jobs

3. Service Fusion – Best for Multi-Tech Plumbing Operations with Automation Tools

When you’re running several plumbing crews at once, staying organized can be a challenge. Service Fusion simplifies this process, combining scheduling, dispatch, invoicing, and customer management, and then layering on automation to handle repetitive office work.

Instead of manually confirming appointments or sending follow-ups, Service Fusion can do it for you. It lets you schedule multiple techs, send customers automated reminders, and track job progress from the office or the field. That means less time chasing details and more time finishing jobs.

Key Features:

  • Multi-Tech Scheduling: Assign jobs to several plumbers at once and adjust in real time.
  • Automated Customer Notifications: Send reminders, updates, and follow-ups without manual effort.
  • Field Mobile App: Plumbers can view job details, capture signatures, and update statuses in the field.
  • Built-In Invoicing and Payments: Create invoices on-site, accept payments, and sync with QuickBooks.
  • Reporting & Analytics: Track performance, job completion rates, and revenue trends.

Best For:

  • Medium to Large Plumbing Teams: Businesses running multiple crews daily.
  • Automation-Focused Operations: Owners who want to reduce manual office tasks.
  • Customer Experience Leaders: Teams aiming to keep customers informed at every step.

Pricing:

Tiered paid plans, pricing available upon request.

Pros Cons
✅ Strong automation tools save time ❌ More features than some small teams need
✅ Handles multi-tech scheduling with ease ❌ Learning curve for new users
✅ Integrates well with QuickBooks
✅ Great for keeping customers informed automatically

4. Housecall Pro – Best for Growing Plumbing Companies with Scheduling and Payments

For plumbing companies looking to grow, Housecall Pro offers a smooth way to manage jobs from the first call to the final payment. Its scheduling and payment tools work hand-in-hand, so you can book more work, keep customers informed, and get paid without extra admin steps.

Housecall Pro keeps things simple for both office staff and field techs. Jobs can be scheduled in seconds, customers receive automatic reminders, and payments can be processed on-site or online. Whether you’re adding new team members or just trying to optimize your current workflow, it’s built to scale with you.

Key Features:

  • Drag-and-Drop Scheduling: Quickly assign jobs and reschedule with a simple calendar view.
  • Automated Customer Notifications: Send appointment reminders and “on my way” texts automatically.
  • On-Site and Online Payments: Accept credit card payments instantly via mobile or web.
  • QuickBooks Integration: Sync invoices and payments for clean bookkeeping.
  • Job and Customer History: Keep records of every service call for repeat visits and upselling.

Best For:

  • Expanding Plumbing Companies: Teams adding more techs or increasing job volume.
  • Fast Payment Turnaround: Businesses wanting to reduce invoice chasing.
  • Customer-Focused Operations: Companies that value timely communication.

Pricing:

  • Basic Plan: $59/month
  • Essentials Plan: $189/month
  • Max Plan: $329/month
Pros Cons
✅ Easy-to-use scheduling and payments ❌ May need integrations for full FSM functionality
✅ Scales well as your business grows ❌ Limited advanced dispatch features
✅ Strong customer communication tools
✅ Mobile-friendly for field and office

5. Fergus – Best for Plumbing Contractors Managing Job Costing and Estimates

Keeping track of costs can make or break a plumbing job’s profitability. Fergus puts job costing front and center, supporting contractors to track labor, materials, and expenses in real time so there are no surprises when it’s time to invoice.

Instead of juggling spreadsheets and guesswork, Fergus connects your estimates, quotes, and job progress in one place. You’ll know exactly where each job stands financially, and whether it’s on track, running over, or coming in under budget.

Key Features:

  • Detailed Job Costing: Track materials, labor, and expenses as jobs progress.
  • Accurate Estimates: Create quotes that reflect real costs, so you can avoid undercharging.
  • Progress Tracking: Monitor timelines, budgets, and milestones from one dashboard.
  • Invoicing Integration: Turn completed jobs into invoices with the correct costs built in.
  • Team and Subcontractor Coordination: Assign tasks, share updates, and keep everyone aligned.

Best For:

  • Plumbing Contractors: Businesses that need precise control over job profitability.
  • Project-Based Work: Teams handling larger installs or multi-day jobs.
  • Cost-Sensitive Operations: Owners who want to avoid budget creep.

Pricing:

  • Basic Plan: $48/month
  • Professional Plan: $68/month
Pros Cons
✅ Strong focus on job costing and profitability ❌ More features than a small, low-volume shop may need
✅ Connects estimates, progress, and invoicing ❌ Pricing can be higher for smaller teams or solo plumbers
✅ Great for tracking complex or multi-day jobs
✅ Prevents budget overruns

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Comparison Table: Best Field Service Management Software for Plumbing Teams

We’ve compared the tools on this list based on their features, pricing, customization features, and ease of use for you to find the software that best suits your needs.

Platform Key Features Starting Price Customization Ease of Use
Tofu Mobile-first invoicing from your phone. Professional templates tailored for field pros. Online invoice generator and industry-specific templates. $19/month ✅ Highly customizable with minimal setup required ✅ Fast, clean design built for field use. Extremely easy for on-the-go invoicing.
FieldEdge Advanced dispatch board, real-time updates, mobile access, integrated invoicing, and customer history tracking. Pricing upon request. ✅ Flexible for growing teams ⚠️ Intuitive scheduling, but can take time to master all features
Service Fusion Multi-tech scheduling, automated customer notifications, field mobile app, built-in invoicing and payments, reporting & analytics. Pricing upon request. ✅ Strong workflow customization ✅ Powerful but higher learning curve for multi-tech teams
Housecall Pro Drag-and-drop scheduling, automated customer notifications, on-site and online payments, QuickBooks integration, and job and customer history. $59/month ✅ Scales with growing teams ✅ Very user-friendly, especially for scheduling and payments
Fergus Detailed job costing, accurate estimates, progress tracking, invoicing integration, and team/subcontractor coordination. $48/month ✅ Custom cost tracking and reporting ⚠️ Good for contractors managing multi-day jobs, but setup requires some training

Is FSM Software Right for Your Plumbing Business?

Field service management software isn’t just for big plumbing companies; it can help businesses of all sizes run smoothly and get paid faster. If your team struggles with invoicing, estimates, or keeping customer information organized, FSM software can save you time and reduce mistakes.

Even small plumbing teams benefit from having all invoices, estimates, and client details in one place. You can create estimates on-site and send invoices directly from your phone, reducing paperwork and keeping your billing up to date. For growing businesses, it helps maintain organized client records, making follow-ups and repeat work easier..

Key Features to Look for in Plumbing FSM Software

Choosing the right field service management software for your plumbing business means finding tools that save time, simplify workflows, and make your team more efficient. Here are the key features to look for:

  • Mobile Access: Your team should be able to view jobs and communicate from any device. This is essential for plumbers who spend most of their day on-site.
  • Estimates and Invoicing: Integrated FSM and invoicing software for plumbers lets you create professional estimates and turn them into invoices instantly. Customers appreciate clear, accurate billing, and you save time chasing payments.
  • Customer Management: Store contact info, job history, and notes in one place. This makes follow-ups, repeat jobs, and upselling easier.

A good plumbing FSM software, like Tofu, combines these features in a way that works for your team’s workflow, saving you time, reducing errors, and growing your business. You get professional, branded invoices that can be sent from your mobile phone, easy estimate to invoice conversions, and multi-platform accessibility.

How to Choose the Right Field Service Software for Your Plumbing Business

Picking the right field service management software can feel overwhelming, but focusing on your business needs makes it much easier. Here are some steps to follow before making a decision:

  1. Assess Your Workflow: Look at how your team schedules jobs, communicates, and sends invoices. Choose software that matches your current processes or improves them without adding complexity.
  2. Prioritize Mobile Access: Plumbers spend most of their day in the field, so software with strong mobile capabilities is essential. Your techs should be able to view jobs, update progress, and send invoices directly from their phones or tablets. In fact, 54% of field service organizations review service history on mobile devices before visits, and 52% access service manuals on the go, showing just how important mobile tools are for efficiency
  3. Look for Integrated Invoicing: Integrated invoicing software for plumbers simplifies billing and payment collection. Check that estimates, invoices, and payments can be handled in one place to save time and reduce errors.
  4. Consider Team Size and Growth: If you have multiple techs or plan to expand, select a software that scales with your business. Features like multi-business support, team collaboration, and reporting will become more valuable as you grow.
  5. Check for Customer Management Features: The best FSM software keeps customer details and job history in one place. This makes follow-ups, repeat jobs, and referrals easier.
  6. Trial and Support: Most platforms offer free trials or demos. Test the software with your team to see if it fits your workflow. Also, consider the quality of support; responsive customer service can save you a lot of headaches.

By focusing on your workflow, mobile needs, invoicing, team size, and customer management, you can select a field service management software that truly supports your plumbing business.

What It’s Like to Switch to Plumbing FSM Software

Switching to field service management software can feel like a big step, but for plumbing businesses, the benefits usually outweigh the learning curve. 

  • Initial Setup: When you first adopt FSM software, you’ll enter your customer database, job templates, and pricing information. Many platforms offer easy imports, step-by-step guides, or dedicated support to get you started quickly.
  • Training Your Team: A short training session is usually enough for your techs to start updating jobs and sending invoices from the field. Modern FSM apps are made for tradespeople, so menus are simple, and most tasks can be done in just a few taps.
  • Early Wins: Within days, you’ll notice less time spent on paperwork, fewer missed appointments, and faster invoicing. In fact, 32% of field service software customers reported seeing measurable financial gains, such as increased billable hours and faster payments, within just six months of implementation.
  • Long-Term Benefits: After a few weeks of consistent use, your business will likely run more efficiently. Creating estimates, sending invoices, and managing customer information become second nature. 

While switching to FSM software requires some upfront setup, the payoff is smoother operations, faster payments, and happier customers.

Benefits of Using FSM Tools in the Plumbing Industry

Here are the key benefits plumbers see when they adopt FSM software:

  • Faster Job Completion: FSM tools like Tofu simplify invoicing and estimate creation, so plumbers spend less time on paperwork and more time on plumbing jobs.
  • Simplified Invoicing and Payments: Integrated invoicing software for plumbers lets you send estimates, create invoices, and collect payments directly from the field, helping you speed up cash flow.
  • Better Customer Communication: Using integrated invoicing tools can result in higher customer satisfaction, thanks to better communication and quicker service delivery.
  • Reduced Errors and Missed Jobs: Keeping all invoices, client details, and payment records in one place reduces mistakes and ensures nothing is lost or overlooked.
  • Scalable Operations: Whether you’re a solo plumber or managing a growing team, FSM tools scale with your business, with multi-client handling, priority support, and accounting software integrations.

By using FSM software, plumbing businesses can work smarter, serve more customers, and grow profitably while keeping day-to-day operations under control.

Why More Plumbing Teams Are Choosing Tofu for Billing and FSM Simplicity

Plumbing crews don’t have time to wrestle with complicated office software or dig through old invoices. Whether you’re fixing a leaky faucet or handling a full bathroom re-pipe, you need tools that keep up with your day. That’s why more plumbing professionals are turning to Tofu, a mobile-first invoicing and field service management app built specifically for trades like yours.

With Tofu, creating and sending invoices takes seconds, right from your phone, right after completing a job. No piles of paperwork. No lost invoices. Just clean, professional billing that keeps your cash flow moving smoothly.

Here’s why plumbing teams are making the switch to Tofu:

  • Invoicing On the Go: Generate estimates and invoices in a few taps, whether you’re under a sink, in the truck, or finishing a job site walk-through.
  • Professional Templates for Plumbers: Send branded invoices and estimates that look polished and build trust with customers.
  • No Setup or Training Needed: Tofu works right out of the box. Download the app, sign up, and start invoicing immediately, no confusing tutorials required.
  • Built-In Client Management: Keep all job history, payment records, and contact info in one place so you can stay organized and follow up quickly.
  • Mobile & Web Access: Work seamlessly from your phone in the field or switch to your laptop at the office. Your data stays synced and ready wherever you need it.

For plumbing professionals who’d rather focus on fixing problems than paperwork, Tofu makes invoicing simple, fast, and built for the way you actually work. Use Tofu directly on the web, or download the mobile app to manage invoices on the go.

Final Thoughts: Choosing the Best FSM Software for Plumbing Companies in 2025

Selecting the right field service management software can make a big difference for plumbing businesses, whether you’re a solo plumber or managing a small team. The right tool optimizes invoicing, organizes client information, and keeps your billing accurate, all while saving time and reducing stress.

Ready to simplify your invoicing and get paid faster? Start invoicing with Tofu on your phone or try the web version by visiting our pricing page to sign up and start billing professionally, no matter where you work.

FAQ

What is the best plumbing business software for small businesses?

The best plumbing business software for small businesses focuses on invoicing and client management in an easy-to-use, mobile-friendly platform. Tools like Tofu are designed to help plumbers create estimates, send invoices, and keep customer information organized from anywhere.

Can plumbing service software help with inventory management?

Yes! Many plumbing service software solutions include inventory management features to track parts, supplies, and tools. This ensures field technicians always have what they need and reduces delays on plumbing jobs.

How does FSM software improve scheduling and dispatching for field technicians?

FSM software simplifies scheduling and dispatching by allowing you to assign jobs to field technicians in real-time, optimize routes, and update job statuses instantly. This saves time and improves customer satisfaction.

Can plumbing business software integrate with accounting software?

Most modern plumbing business software offers integration with popular accounting software. This lets small businesses sync invoices, track payments, and manage cash flow without double entry, saving time on bookkeeping.

Is there an all-in-one software solution for commercial plumbing teams?

Yes. An all-in-one software solution for commercial plumbing teams focuses on invoicing, estimates, and client management in a single platform. This helps teams handle multiple plumbing jobs efficiently while keeping customer information and billing organized.

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